We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return you must have access to the email used to purchase the course and must not have illegally downloaded the course.

To start a return, you can contact us at laura@germanwithlaura.com. If your return is accepted, we’ll start the return process within a timely manner (usually 1-2 business days)

You can always contact us for any return question at laura@germanwithlaura.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.